{"id":11,"date":"2024-07-26T17:46:02","date_gmt":"2024-07-26T14:46:02","guid":{"rendered":"https:\/\/pinataboom.com\/?page_id=11"},"modified":"2024-07-26T17:46:03","modified_gmt":"2024-07-26T14:46:03","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/pinataboom.com\/en\/refund_returns\/","title":{"rendered":"Return Policy"},"content":{"rendered":"<p><strong>Rules and conditions for returning toys in the &quot;Paperovy Boom&quot; online store<\/strong><\/p>\n\n\n\n<p>Each buyer has the right to return or exchange the purchased product within 14 days, not counting the day of purchase, if it does not fit for any reason (size, color, shape), does not perform the stated functions, does not turn on or is damaged.<\/p>\n\n\n\n<p>Our online store operates in accordance with the Law of Ukraine &quot;On the Protection of Consumer Rights&quot; Art. 9, according to which you can return the product if:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>it did not fit in shape, color, size or for any reason cannot be used for its intended purpose;<\/li>\n\n\n\n<li>has not been used and has preserved its appearance, consumer properties, seals, labels and the presence of original packaging;<\/li>\n\n\n\n<li>on condition of presentation of a document issued by the seller at the time of purchase (goods or receipt);<\/li>\n\n\n\n<li>the defect was found immediately upon receipt of the goods.<\/li>\n<\/ul>\n\n\n\n<p>In order to exchange or return the toy, please send a letter with a detailed description of the reasons and attached photos (in case of shortage to the mail\u00a0<strong>pinataboom.com@gmail.com<\/strong><span style=\"font-size: revert; color: var(--wd-text-color); font-family: var(--wd-text-font); font-style: var(--wd-text-font-style); font-weight: var(--wd-text-font-weight);\">, and in the subject of the letter indicate &quot;Return to order No....&quot;.<\/span><\/p>\n\n\n\n<p>You can also request a phone number on the website, and our manager will advise you and help you with a return\/exchange.<\/p>\n\n\n\n<p>Processing of the request will take from 1 to 5 working days. Returns due to poor quality of the toy or non-conformity of the order will be made at our expense (including delivery services). A refund or exchange for another product is made within 1 to 5 working days from the moment our employees receive the toy in the warehouse.<\/p>\n\n\n\n<p><strong>Warranty obligations<\/strong><\/p>\n\n\n\n<p>The online store &quot;Paperovy Boom&quot; provides an official guarantee for the entire range of products. The warranty period starts from the day of product purchase: it is 14 days for the main assortment.<\/p>\n\n\n\n<p>If damage caused by the manufacturer&#039;s fault was detected during the warranty period, you can contact our online store to repair the product, replace it with the same or similar product (only if it is in stock) or get a refund.<\/p>\n\n\n\n<p><strong>We wish you pleasant shopping with &quot;Paper Boom&quot;<\/strong><\/p>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>Terms and conditions for returning toys in the online store &quot;Paper Boom&quot; Each buyer has the right to return or exchange the purchased goods within 14<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/pinataboom.com\/en\/wp-json\/wp\/v2\/pages\/11","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pinataboom.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pinataboom.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pinataboom.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pinataboom.com\/en\/wp-json\/wp\/v2\/comments?post=11"}],"version-history":[{"count":1,"href":"https:\/\/pinataboom.com\/en\/wp-json\/wp\/v2\/pages\/11\/revisions"}],"predecessor-version":[{"id":28162,"href":"https:\/\/pinataboom.com\/en\/wp-json\/wp\/v2\/pages\/11\/revisions\/28162"}],"wp:attachment":[{"href":"https:\/\/pinataboom.com\/en\/wp-json\/wp\/v2\/media?parent=11"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}